Search | Customer Login
Call Us Now! 1-800-927-2737

FAQ








1. What kind of products does Strauss carry?
Janitorial Supplies, Janitorial Equipment, Washroom Supplies, Sustainable Green Products, and more. Please click here to see our Full Catalog.

2. Where does Strauss deliver?
New York, New Jersey, and Connecticut Tri-State Area

3. I have an issue with my order, who can I contact?
Please call Customer Service, Tel: 914-937-0004 or Email: contact@strausspaper.com

4. What kinds of services do you offer?
Next day delivery on all stock items
Extended customer service hours from 8:00am to 6:00pm
Online Ordering
Professionally trained Janitorial Experts
On-Site Multi-Lingual Product and Procedure Training
Electronic Invoicing/Proof of Delivery via Email
Customized Reporting

5. Where are you located?
10 Slater Street, Port Chester, NY 10573



6. What is the USGBC?

The U.S. Green Building Council is a non-profit organization that certifies sustainable businesses, homes, hospitals, schools and neighborhoods. USGBC is dedicated to expanding green building practices and education, and its LEED® (Leadership in Energy and Environmental Design) Green Building Rating System ™.

7. What does EcoLogo Certified Products mean?
EcoLogo is North America’s most widely recognized and respected certification of environmental leadership. By setting standards and certifying products in more than 120 categories. Ecologo helps you identify, trust, buy environmentally preferable products.

  • It certifies products are made with a holistic approach and all steps of the life-cycle are included in the making of a “green” product
  • It addresses recycle content and chlorine-free bleaching processes.
  • It includes “downsteam” effects as well, including effluent content, air emissions, solid waste reduction, and energy consumption.
  • The holistic approach to earning certification

8. What are Green Seal Certified Products?
Green Seal is a independent non-profit organization that is dedicated to safeguarding the environment and transforming the marketplace by promotion the environmentally responsible products and services. Products or service categories are evaluated using a life-cycle approach to ensure that all significant environmental impacts are considered.

Product Categories:

  • Floor Finishes & Stripper
  • Hand Soap & Hand Cleaner
  • Institutional & Industrial Cleaners
  • Paper Towels, Napkins & Tissue Paper
9. Does a product have to be Green Seal certified in order to be eligible for points towards LEED Certification?
NO, a product does not have to be Green Seal certified to eligible towards LEED certification. Products must meet LEED requirements and standards. Visit the USBC website and select LEED-EB to view details on certification process or contact your Sales Representative

10. I’d like to turn my facility over to green. Do you have a complete line of products for me so I can do this?
Yes, not only can we provide you with a green alternative for almost any janitorial product, we can also introduce new practices and procedures to streamline and improve your current methods. We can also help you reduce the number of items you use because of the innovative products that can perform multiple purposes.

11. How do I place an order with Strauss Paper?
You may place an order with us over the phone, via fax, e-mail, through your sales consultant, or on our online order entry system. We make it easy to do business with us.

12. Can I order products that Strauss Paper does not stock?
Yes. Strauss Paper stocks thousands of items, if you need something we don’t stock, we will get it for you in a hurry.

Janitorial Tips

If you are as concerned about the environment as we are, and still want to keep a clean facility, choose products and equipment that are green and sustainable. We will show you how you can even save money by using “Green and Sustainable” products.
Access our Green Seal products here.

Did you know, using hand towels after washing reduces the bacterial count by 42%, but using a hot air dryer increases the bacterial count by more than 500%. “Proper hand washing is the single most effective method of preventing the spread of disease”. Organism such as Staphylococcus can be significantly reduced by proper hand washing an drying.