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Our Service

Many of our customers are winners of the Building Owners and Managers Association (BOMA) Pinnacle Awards for excelling in building operations. We are proud partners in their efforts to provide well-operated, environmentally friendly clean facilities.

You can be confident trusting your business to Strauss, a family owned company that has been serving the New York tri-state business community for 70 years. As a Strauss client, you will receive personal attention from our dedicated team members who will work closely with you, assisting you with every step.

You will also have access to the unparalleled expertise of our staff for every facet of your janitorial cleaning requirements. Learn more about the Customized Solutions & Services that we provide to our valued customers.

The Best Service. Period

  • Count on us to be there when you need us:
  • Extended Customer Service hours every business day from 8:00 am to 5:00 pm
  • Guaranteed same-day delivery on emergency orders 
  • 24 hours a day, 7 days a week emergency contact
  • Next-day shipping on all orders
  • Night and weekend deliveries
  • Deliveries made inside your building.
  • We will monitor your budget requirements from a single location to multiple locations
  • Full service in-house janitorial maintenance service and repair shop to support your ongoing janitorial cleaning requirements
  • Access to Strauss’ experienced, multi-lingual customer service staff, providing you with excellent service in languages such as Spanish and Portuguese.
  • Modern technology infrastructure that allows you to directly enter orders online, view and print invoices online using Document Portal, and more.
  • Outstanding multi-lingual training programs on products and procedures provided at no additional charge to enhance your unique cleaning solutions.


Strauss - Your Ultimate Business Partner & Consultant

We will proudly serve as your consultant and provide you with customized industrial cleaning solutions to meet your facility’s unique requirements. You can have confidence in our highly experienced staff, most averaging more than 20 years of superb customer service as Strauss associates, to support all aspects of your janitorial cleaning requirements:

  • We partner with you from the beginning; we tour your facility to determine what your requirements are, we offer cost saving suggestions and we proactively suggest new products that we believe will improve your facility and add value. Contact us to schedule your appointment today!
  • You have direct access to Strauss team members, from our Customer Service Reps to our Repair Shop mechanics to our Senior Executives, who are all at your service and are empowered to answer any questions and resolve any issues quickly and efficiently.
  • You can depend on your trusted sales and customer service representatives who are intimately familiar with your account, and understand your unique business needs. They will answer your questions at any stage, and anticipate any future facility cleaning requirements. You will always know who to contact. 
  • Our team is continuously trained in the industry’s leading standards such as CIMS, LEED, Green Seal and GSA to provide you with best-in-business service and support.